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PATIENT INFORMATION

Forms

Downloadable information sheets

Feedback

 

Please feel free to speak to any staff member or doctor about ideas or changes that you feel could improve the care that we give you.  We have a suggestion box at the front counter for this purpose and we also welcome positive feedback about the things we do well.

 

Please direct your feedback or complaints in writing to:

  • Suggestion Box at Practice Reception

  • The "Get In Touch" contact form (Attention: Practice Manager or Principal GP in the message body)

  • Practice Manager/Principal GP, Kew General Practice, 798 High St, Kew East, VIC 3102

 

We will endeavour to get back to you as soon as possible. If you are not satisfied with our response to your complaint, you may contact the Health Complaints Commissioner on 1300 582 113 between 9am and 5pm (Monday to Friday) or lodge a complaint using their online form.

Medicare

Ph:  132011

www.servicesaustralia.gov.au/individuals/medicare

 

myGov

You can claim your Medicare rebates on line, access your statements and manage your personal details by signing in through myGov.  If you do not have a myGov account, you can set this up by visiting

www.servicesaustralia.gov.au